ExpressVPN Router Not Connecting - Troubleshooting Tips and Tricks

ExpressVPN Setup Help:

  • UPDATE ALERT: In January 2017 ExpressVPN changed their OpenVPN configuration. You must now enter your special ExpressVPN username and password to connect to VPN on your router. Setup guides have been updated to reflect this change. 
  • Tip: Make sure you do not have any ExpressVPN application or client software running on a device in your network when you are trying to connect to ExpressVPN on your router. A double VPN connection may cause loss of Internet connectivity. 
  • Troubleshooting: If you are properly connected to VPN but still can not access certain sites or services you desire then we recommend contacting ExpressVPN to see if they have a specific server address to input that will better suit your needs.
  • Tip: A single ExpressVPN connection allows for three simultaneous connections to their service. Your ExpressVPN FlashRouter and all the devices connected to it count as a single connection meaning you can connect as many devices as the FlashRouter will allow with no configuration required. If you experience issues initially connecting, make sure the FlashRouter is one of these three connections.

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